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Dear clients and partners of TIBA,
We are receiving many questions regarding the situation at ports, customs and, in general, regarding the services that TIBA provides to our customers. We cannot foresee the extent to which these will be affected; however, there is no doubt that this exceptional situation will probably cause affectations, mainly due to delays, cancellations or modifications, either during goods transportation, or relating to customs brokerage or other formalities and services.
Customers, suppliers, transport companies, custom brokers, shipping lines, warehouses and, in general, any member of the supply chain, including TIBA family, will be directly affected by this situation.
Unfortunately, these circumstances will be beyond our control. Despite TIBA undertaking a firm commitment to minimize as much as possible the effects, we shall not accept responsibility for any damage derived from the current situation, or those caused by security and prevention measures adopted in order to guarantee our employees, customers and suppliers’ health, during coronavirus.
We thank you for your understanding and patience at present time.